Empower Your Business Securely

We’re very happy with Synq IT. There’s nothing like it, whether you’re a small company or a large one. They take the headache of security and setup off your shoulders. My staff regularly emails with updates, requests, new email addresses, and small quirks that aren’t working—and everything is handled promptly and seamlessly.

I can’t imagine operating 10+ computers and dealing with issues without an IT company. Their response time, ticket system, remote screen access, and ability to remember each customer’s issues and preferences are unmatched. You can’t put a price on it—it’s been absolute perfection.

Support used to feel like a black box. Tickets disappeared, priorities bounced around, and projects dragged. Synq IT brought order: real SLAs, status updates that make sense, and a quarterly roadmap so we know what’s coming. They trimmed unused licenses, tracked hardware lifecycles, and got our Wi-Fi stable in every corner of the office. Response times are consistent, fixes stick, and we finally have metrics we can share with leadership without cringing.

Our biggest worry was risk. We were growing, but our files and apps were scattered across old servers and random cloud accounts. Synq IT migrated us to a clean Microsoft 365/Azure setup, rolled out MFA and single sign-on, and locked down data sharing with sensible policies instead of blunt blocks. They also encrypted endpoints and set up automated backups with periodic restore tests so we actually know recovery works. We passed our client security review without drama, and the team didn’t feel handcuffed—everything is faster and safer.

We came to Synq IT because our day-to-day was getting noisy—password resets, VPN hiccups, random printer drama, you name it. Within a couple of weeks the noise dropped. They standardized our laptops, set up sensible patching, and gave us a clear ‘who to call for what’ playbook. The best part is how proactive they are: issues get flagged and fixed before anyone has to open a ticket. Onboarding new hires went from a scramble to a checklist—laptop arrives, accounts are ready, and they’re productive on day one. It’s just calm now.